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frequently asked questions

COVID-19 UPDATE

The past several months have been unprecedented, and the fallout across the world has been terribly sad to witness. This pandemic has affected every single person in different ways, and clearly we’re not getting back to “normal” anytime soon. It broke our hearts to have to close down along with so many other businesses, and the past two months have been downright depressing. The uncertainty that clouded over everything caused us to turn inward and contemplate the past, present, and future.

Ever since we began this project in the summer of 2018, Rainbow Vomit has been a place of refuge and creativity for us. Since closing down it has been very lonely without people there to experience it, and the magic that used to flow through the exhibit just hasn’t been there. We feed off the energy that our visitors bring to the space, and that has been all but absent over the past two months. However, with an abundance of caution and an acknowledgement of the seriousness of the situation that still remains, we have decided to reopen our doors, albeit under different circumstances.

Rainbow Vomit will now be offering two distinct ways to visit, private bookings and public tours, limiting each slot to 18 people at a time. Rainbow Vomit can now be your own personal sanctuary, and we will be onsite as your personal concierges to customize the experience you and your loved ones would want in these strange times. We are thrilled open our doors on this new experience that we hope can bring the Rainbow Vomit magic back to life. Please visit our ticket page for more information on this experience, and whenever it may be we hope to see you soon.

WHAT SAFETY MEASURES WILL BE IN PLACE?

The current exhibit setup has been designed with your safety and comfort in mind, with the safety measures and and changes in place:

  • Public tour groups of 18 or less per reservation
  • Private bookings available for private parties and photo/video shoot
  • Multiple hand-washing stations and sanitizer provided
  • Tweaks to the exhibit for fewer points of guest contact
  • Gloves available on request
  • Hosts will wear masks at all times
  • Sanitizing protocols in between groups

DO I NEED TO WEAR A MASK?

Masks must be worn during check-in, if guests do not have one we sell them at the door for $3. During public tours we ask you wear your mask as much as possible, but you may take it off occasionally for pictures. During private group bookings we suggest visitors wear masks and take appropriate precautions, but we do not require it as long as your fellow guests are comfortable with it.

WHO SHOULD ATTEND?

While Rainbow Vomit is an all-ages experience, we do suggest that older guests refrain from visiting at this time. If you are an at-risk individual for COVID-19, have had recent exposure to someone with the virus, or feel symptoms of any kind we kindly ask you not attend at this time.


WHAT IS RAINBOW VOMIT?

Rainbow Vomit is an immersive art experience in Dallas, TX. It is both an interactive photography exhibit and a unique venue and event space. Designed to transport you to a world of art, light, and sound reminiscent of a journey into the fantasy of flight. Here you can become the hero of your own comic and capture fun memories in the over 2o Instagram worthy photo spots located in the exhibit.

Rainbow Vomit is one of Dallas’ top-rated museums and voted among the best things do in Dallas. It is also a great location for parties, birthdays, corporate events, and other special functions. The installations were built by a team of over 15 artists and creatives, led by creators Deanna Theis, Robert Andrews, and Jason Mendez. The current installation covers 2600 sq ft and features over 8,000 balloons, 9000 LEDs, 5000 Balloons, 200 pounds of cotton, 4 miles of ribbon, and a life-sized unicorn!


TRANSPORTATION & ACCESSIBILITY

WHAT ARE YOUR HOURS?

Rainbow Vomit is now open for both public tours and private bookings during the following times*:

Sunday 12:00 Noon – 6:00 PM

Monday 2:00 PM – 8:00 PM

Thursday 12:00 Noon – 8:30 PM

Friday 12:00 Noon – 10:00 PM

Saturday 12:00 Noon – 10:00 PM

Tuesday & Wednesday Available for private bookings

*Hours are subject to availability  please call 469.248.0953 or email bookings@rainbowvomit.com for more information.

WHERE IS RAINBOW VOMIT LOCATED?

3609 Parry Ave.

Dallas, TX 75226

Phone: 469.248.0953

HOW DO I GET TO RAINBOW VOMIT?

We are located right off the Fair Park DART stop on the green line, so public transportation is highly encouraged! There is also ample parking in the lot behind the exhibit at 3609 Parry, the lot can be accessed from Parry Ave or Exposition Ave.

Is Rainbow Vomit WHEELCHAIR ACCESSIBLE?

Most of the Rainbow Vomit exhibit is wheelchair accessible, with the exception of the small upstairs portion.


VISITING

HOW BIG IS RAINBOW VOMIT?

Rainbow Vomit is a 2600 sq ft exhibit with 8 different rooms and at least 20 different photo opportunities. While the exhibit is not massive we have packed it full of fun visuals and fun details for lots of unique picture taking spots.

WHAT IS YOUR PHOTOGRAPHY POLICY?

Photography is highly encouraged at Rainbow Vomit! General Admission tickets permit the use of camera phones and personal photography equipment. For professional photography equipment such as external flashes, additional lenses, and tripods please purchase our Pro Photo Package. Please contact us at booking@rainbowvomit.com for private shoot inquiries.

HOW MUCH ARE TICKETS?

Regular admission tickets start at $23 per person on weekdays and $28 on weekends, with discounts available for seniors, military, children, and infants. We also offer group packages for private rentals starting at $175/hr. Visit our ticket page or contact us for more details.

DO YOU ACCEPT CASH?

Cash is accepted for merchandise, but all reservations must be made and paid in advance. Walk-ups will not be permitted at this time.

HOW LONG WILL IT TAKE TO EXPERIENCE RAINBOW VOMIT?

Rainbow Vomit is designed as a 1 hour experience, but for private bookings we offer packages for any amount of time you need. Please arrive on time for your scheduled ticket-time to maximize the enjoyment of your experience!

WILL I HAVE ENOUGH TIME WITH THE FINAL NIGHT TIME SLOT?

Yes! Rainbow Vomit will be open past the latest arrival time for a full hour’s enjoyment, but please arrive within 15 minutes of your ticket time for the best possible experience!

WHAT FORMS OF PAYMENT DOES RAINBOW VOMIT ACCEPT AT THE GIFT STORE?

Rainbow Vomit accepts accepts credit card and cash payments at our gift stores.


TICKETS

HOW MANY TICKETS CAN I PURCHASE?

You can purchase up to 10 tickets in one individual purchase. For larger groups contact us for special group pricing!

DO I NEED TO PRINT MY TICKET?

Tickets are mobile only, you do not need to print them! You must present your ticket on your phone with a valid ID. If you selected Will Call, one ID must match to the purchaser or to a single registered name. Name changes are never allowed on tickets and any claim from ticket resellers is false. Groups must enter Rainbow Vomit together.

WHAT IS THE PRO PHOTO PACKAGE?

The Pro Photo Package is for those who want to up their selfie and photography game while enjoying extra time at Rainbow Vomit to get that perfect shot. This package allows attendees to bring in professional equipment into the space such as flashes and multiple lenses. The package does not include a photographer, but staff will be on hand to assist with picture taking as needed.

DO YOU REFUND TICKETS OR CHANGE TICKET TIMES?

All ticket sales are final and non-refundable, but we are able to reschedule your tour time if you can’t make it. You must provide us at least 3 hours advance notice for rescheduling or a $5 rescheduling fee may apply. Ticket transfers requests should be emailed to hello@rainbowvomit.com, and we will do our best to accommodate.

CAN I TRANSFER MY TICKETS TO SOMEONE ELSE?

Yes, tickets are transferable. We will need the name of the ticket purchaser, but just be aware that buying third party tickets can present risks as there is only one entry per ticket allowed.

WHAT IF I DON’T HAVE THE NAMES OF MY GUESTS?

Only one attendee’s name (including yours!) needs to match the ticket.

ARE TICKETS AVAILABLE AT THE DOOR?

Tickets are not currently available at the door.


GROUPS AND PRIVATE EVENTS

DO YOU HOST PRIVATE EVENTS OR HAVE CORPORATE PARTNERSHIPS?

Yes! Please contact us for private and corporate event information at hello@rainbowvomit.com.

DO YOU OFFER GROUP DISCOUNTS?

We love groups! For groups of 10+ please contact hello@rainbowvomit.com for group discount inquiries.


POLICIES

IS PHOTOGRAPHY ALLOWED? WHAT CAMERAS CAN I BRING?

Photography is highly encouraged! General Admission tickets permit the use of camera phones and personal photography equipment. For professional photography equipment such as external flashes, additional lenses, and tripods please purchase our VIP Photo Package. All commercial, product and media shoots, press interviews and professional camera and video equipment are prohibited without advance approval and accompaniment from a Rainbow Vomit representative. Contact hello@rainbowvomit.com for requests or questions about our photography policy.

ARE PETS ALLOWED IN THE EXHIBIT?

Animals are not permitted at Rainbow Vomit except for select special events. The only exception is for service animals on a leash and under their masters’ control as authorized by applicable law.

WHERE CAN I GET MORE INFORMATION!?!

Follow us on Instagram @rainbowvomitdallas or on facebook for more details. If you have additional questions please email us at hello@rainbowvomit.com.

DO YOU HAVE GIFT CARDS?

Yes! Gift cards can be purchased onsite or online, contact us via email to inquire.

CAN I RETURN OR EXCHANGE MERCHANDISE?

All sales within Rainbow Vomit are final – we do not accept any exchanges or returns.

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